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Sales

Telesales Executive

Telesales Executive Course teaches you everything on the topic thoroughly from scratch, so you can achieve a professional certificate for free to show...

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10 Lesson

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2hr 14min

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8 students enrolled

Telesales Executive Course teaches you everything on the topic thoroughly from scratch, so you can achieve a professional certificate for free to showcase your achievement in professional life. This Telesales Executive Course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.
  • Accredited by CPD
  • Instant e-certificate
  • Fully online, interactive course with audio voiceover
  • Self-paced learning and laptop, tablet, smartphone-friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

Sneak Peek

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Who should take the course

Anyone with a knack for learning new skills can take this Telesales Executive Course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.

Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate. All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Accreditation

All of our courses, including this Telesales Executive Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Course Curriculum

The detailed curriculum outline of our Telesales Executive Course is as follows: Telesales Executive
  •  Module 01: Introduction to Telesales
  •  Module 02: Prospecting and Lead Generation
  •  Module 03: Sales Techniques and Strategies
  •  Module 04: Call Preparation
  •  Module 05: Call Response
  •  Module 06: Staging the Call
  •  Module 07: Dealing with Difficult Situations
  •  Module 08: Closing the Call
  •  Module 09: Telephone Etiquette
  •  Module 10: Sales Metrics and Performance Management
Course Content
10 Lectures 2hr 14min
  • ImgModule 01: Introduction to Telesales

  • ImgModule 02: Prospecting and Lead Generation

  • ImgModule 03: Sales Techniques and Strategies

  • ImgModule 04: Call Preparation

  • ImgModule 05: Call Response

  • ImgModule 06: Staging the Call

  • ImgModule 07: Dealing with Difficult Situations

  • ImgModule 08: Closing the Call

  • ImgModule 09: Telephone Etiquette

  • ImgModule 10: Sales Metrics and Performance Managemen