Office Skills & Receptionist Course teach you everything on the topic thoroughly from scratch so you can achieve a professional certificate for free to showcase your achievement in professional life. This Office Skills & Receptionist Course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.

• Accredited by CPD
• Instant e-certificate
• Fully online, interactive course with Professional voice-over

• Developed by qualified first aid professionals
• Self paced learning and laptop, tablet, smartphone friendly
• 24/7 Learning Assistance
• Discounts on bulk purchases

Sneak Peek

Who should take the course

Anyone with a knack for learning new skills can take this Office Skills & Receptionist Course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.

Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate. All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Course Curriculum

Office Skills Training Module 01: Office Administration Overview

• Office Administration Overview

Module 02: Effective Administrator Skills

• Effective Administrator Skills

Module 03: Skills of an Effective Communication

• Skills of an Effective Communication

Module 04: Organizational Skills

• Organizational Skills

Module 05: Organization Activities Management (Video Course)

• Organization Activities Management (Video Course)

Module 06: Effective Time Management

• Effective Time Management

Module 07: Creating a List

• Creating a List

Module 08: Organizing Paper & Paperless Storage

• Organizing Paper & Paperless Storage

Module 09: Design Your Work Space (Video Course)

• Design Your Work Space (Video Course)

Module 10: Remove the Procrastination from Organization

• Remove the Procrastination from Organization

Module 11: Inbox Organizing

• Inbox Organizing

Module 12: Disorganization: Causes & Result

• Disorganization: Causes & Result

Module 13: Disciplined in Your Organization

• Disciplined in Your Organization

Module 14: Negotiation Strategy

• Negotiation Strategy

Module 15: Organization Conflict Managing

• Organization Conflict Managing

Module 16: Managing Stress at Workplace

• Managing Stress at Workplace

Receptionist Course Module 01: Reception & Receptionist Basics

• Reception & Receptionist Basics

Module 02: Business Telephone Expertise

• Business Telephone Expertise

Module 03: Service for Mail & Shipping

• Service for Mail & Shipping

Module 04: Scheduling Your Time

• Scheduling Your Time

Module 05: Bookkeeping & Filing System

• Bookkeeping & Filing System

Module 06: Skills for Organization

• Skills for Organization

Module 07: Skills for Effective Communication

• Skills for Effective Communication

Module 08: Principles of Customer Service

• Principles of Customer Service

Module 09: Organization Management: Planning & Scheduling

• Organization Management: Planning & Scheduling

Module 10: Skills Required for Working from home

• Skills Required for Working from home

Module 11: Teleworker Roles & Responsibilities Teleworker Roles & Responsibilities Module 12: Self-Discipline: Recognize & Remove Bad Habits

• Self-Discipline: Recognize & Remove Bad Habits

Module 13: Build a Little Flexible into Your Schedule

• Build a Little Flexible into Your Schedule

Module 14: Task Priority Task Priority Module 15: Planning & Organizing Office Activities

• Planning & Organizing Office Activities

Module 16: Organizing Your Home Office

• Organizing Your Home Office

Module 17: Electric Communication

• Electric Communication

Module 18: Effective Communication: Bonding Team Together

• Effective Communication: Bonding Team Together

Module 19: Challenges in Organizations Challenges in Organizations